Dr. Mahmood A. Khan is a professor of hospitality and tourism management at the Pamplin College of Business at Virginia Polytechnic Institute and State University, in Falls Church, Virginia.  He  founded the university's hospitality and tourism management program in 1988.  He  has taught at the University of Illinois at Urbana-Champaign, Albright College (Reading, Pennsylvania), and Pennsylvania State University. Dr. Khan received  his  PhD from Louisiana State University.  He  has received many awards and honors for  his work, and was also given the key to the city of Baton Rouge, Louisiana, by the Mayor-President.  He  has served as an advisory board member for many programs and has served as a consultant to several university and college programs and many prominent restaurants, hotels and other foodservice and hospitality businesses. In addition to having authored several books, Dr. Khan has been editor-in-chief of several journals, has written articles and book chapters and has presented at many international conferences.  

Major area of research is in hospitality franchising, services management; use of technology in marketing and consumer interaction; customer relationship; restaurant management; food service management and operational management; consumer preferences in hotels, restaurants and institutions; menu and food product development; and management of food service operations in commercial and institutional establishments.